Effective Date: August 1, 2024

Berkeley Ave Salon (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book services, or interact with us online or in person.

Information We Collect

We may collect the following types of information:

• Personal Information:
  Name, email address, phone number, and any information you provide when booking an appointment, filling out a contact form, or signing up for promotions.

• Booking Information:
  Appointment details, service preferences, and any notes related to your visit.

• Payment Information:
  Payments are processed through secure third-party providers. We do not store or have access to your full credit card information.

• Website Usage Information:
  IP address, browser type, pages visited, and general analytics to improve website performance and user experience.

How We Use Your Information

We use your information to:

• Schedule and manage appointments

• Communicate about your services or bookings

• Send appointment reminders or updates

• Respond to inquiries

• Improve our services and website

• Send promotional emails or texts (you may opt out at any time)

How We Protect Your Information

We take reasonable steps to protect your personal information using secure systems and trusted service providers. Your information is only accessible to staff who need it to provide services to you.

Sharing of Information

We do not sell or rent your personal information. We may share your information only with:

• Service providers who help us operate our business (such as booking systems, email platforms, and payment processors)

• When required by law or legal process

All third-party partners are expected to protect your information.

Cookies and Tracking

Our website may use cookies or similar technologies to improve your browsing experience and collect basic analytics. You can disable cookies through your browser settings if you prefer.

Your Rights

You have the right to:

• Request access to your personal data

• Request corrections to your data

• Request deletion of your data

• Opt out of marketing communications at any time

To make a request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Berkeley Ave Salon
Email: sarah@berkeleyavesalon.com